📦 Returns

We offer a 14-day return policy. You have 14 days after receiving your item to request a return.

• Item must be unused and unworn.
• Original packaging required.
• Tags must be attached.
• Proof of purchase is required.

🔄 Start a Return

To request a return, contact us at:

Email: claudiawp92@gmail.com

Return Address:
120 Holly Bay Lane
Holly Springs, NC 27540
United States

Once approved, we will provide return instructions.

⚠️ Damaged or Incorrect Items

Please inspect your order upon delivery. Contact us immediately if your item is damaged, defective, or incorrect.

🚫 Non-Returnable Items

• Custom or personalized products
• Perishable goods
• Personal care products
• Hazardous materials
• Sale items
• Gift cards

🔁 Exchanges

The fastest way to exchange an item is to return the original item and place a new order once your return is approved.

🇪🇺 EU Customers

Customers within the European Union may cancel or return their order within 14 days without providing a reason.

💳 Refunds

Once we receive and inspect your return, we will notify you of the approval status.

• Refunds are issued to the original payment method.
• Processing takes up to 10 business days.
• Banks may require additional processing time.

If more than 15 business days have passed since approval, please contact us at claudiawp92@gmail.com.